We have a 14-day return policy, which means you have 14 days after receiving your item to send the item back.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at Click here to Return. If your return is accepted, we’ll send you a return label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Also, we do not offer shipping labels for free, the customer has to bear the cost of returning an item which is 3.99GBP for UK order. The International return charges will be borne by customer . We charge £2 Restocking fee if the item returned is not packed properly, we have to steam it again which incurs cost and effort.
You can always contact us for any return question at info@sajhdajh.com
Note: If you have used Free Delivery offer and want to return all or few items from your order. Your free delivery offer will be revoked and Standard Delivery Charges will be applied to your order.
Damages and issues
Please inspect your order upon reception and contact us immediately (on the same day of delivery) if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
At SajhDajh, we offer many different types of sales throughout the year. One type of sale that you may come across is a final sale. Final sales can be a great way to snag a deal, but it's important to understand the rules and restrictions that come with them.
What is a Final Sale?
It's a sale where all purchases are considered final. This means that once you buy something, you can't return or exchange it. Final sales are typically offered on clearance items or end-of-season styles, and they often have a significantly reduced price.
When shopping for a final sale, it's important to keep a few things in mind:
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No returns or exchanges: Remember that all purchases during a final sale are considered final, meaning no returns or exchanges are allowed. So, make sure the item(s) is something you or someone in your friend and family circle will want and that it will fit them.
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Check the sizing: Since you won't be able to exchange the item, it's important to make sure you're buying the right size. Check the sizing chart and read any reviews to get an idea of how the item(s) fits.
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No price adjustments: Final sale items do not qualify for price adjustments or price matches.
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Sales tax: Depending on where you live, sales tax may still be added to the final sale price.
Overall, final sales can be a great way to score a deal on some SajhDajh styles you've had your eye on. So, don't hesitate to share the love and encourage your loved ones to grab some great deals during our final sales! Just make sure you understand the rules and restrictions before making a purchase.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
